Lucette Travel LLC – Privacy Notice

Last Updated: March 2025

At Lucette Travel LLC (“Lucette Travel,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, and share personal information when you visit our website at https://lucette.travel or when you engage our travel planning and design services (“Services”).

By using our Services, you consent to the practices described in this Privacy Notice.

1. Information We Collect

We may collect personal information that you voluntarily provide when engaging our Services.

Information You Provide

• Name, email address, phone number, and mailing address
• Traveler details such as dates of birth, passport validity timelines, and emergency contacts
• Travel preferences, interests, and special requests
• Travel history or loyalty program information if provided
• Payment authorization details (processed securely by third-party payment processors)
• Communications with us, including emails, forms, questionnaires, or messages
• Information submitted when signing up for updates or inquiries

We do not collect sensitive demographic information such as income, gender identity, or marital status unless you voluntarily provide it as part of your travel preferences.

Information Collected Automatically

When you use our Website, we may automatically collect:

• IP address
• Browser type and operating system
• Device identifiers
• Pages visited and browsing activity
• Session timestamps
• Cookies and similar technologies

This information helps us improve our Website performance and user experience.

Information From Third Parties

We may receive information from:

• Travel partners (hotels, tour operators, airlines) regarding reservations
• Payment processors, fraud prevention providers
• Marketing or analytics platforms such as Google Analytics

We encourage you to review third-party privacy practices where applicable.

2. How We Use Your Information

We use personal information to:

• Provide, design, and book your travel arrangements
• Communicate with you regarding your trip
• Send confirmations, itineraries, and updates
• Improve our Website and Services
• Respond to inquiries and support needs
• Process payments securely
• Provide marketing communications you choose to receive
• Enhance the safety and security of our Services
• Support legal and compliance requirements

We may use secure AI tools to assist with drafting written content or responding to informational questions; we do not use AI to make automated decisions about your travel or eligibility.

3. How We Share Your Information

We only share personal information as necessary to provide our Services.

Travel Suppliers

We share traveler information with third parties who fulfill your travel arrangements, including:

• Hotels, resorts, and villas
• Tour and activity providers
• Airlines and cruise lines
• Transportation companies
• Destination management companies

These suppliers require traveler details to confirm reservations.

Service Providers

We may share information with:

• Payment processors
• Technology and analytics providers (e.g., Google Analytics)
• Email and communication platforms
• Website hosting providers

These providers may only use information as needed to support our Services.

Legal Requirements

We may disclose information to comply with:

• Laws
• Government or law enforcement requests
• Court orders
• Fraud or safety investigations

Business Transfers

In the event of a merger, acquisition, or sale, client data may be part of the transferred assets.

We do not sell personal information.

4. Cookies & Analytics

We use cookies and similar technologies to:

• Analyze Website performance
• Customize browsing experience
• Improve marketing relevance

You may adjust your browser settings to disable cookies. Some Website features may not function without them.

To learn more about Google Analytics data usage, visit Google’s Privacy & Terms page.

5. Your Choices

Email Preferences

You may unsubscribe from marketing emails at any time using the link provided in the email.

Cookies

Most browsers allow you to manage or block cookies.

Access & Updates

If you wish to access, correct, or delete personal information, contact us at hello@lucette.travel.

6. Third-Party Links

Our Website may contain links to third-party sites or services. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their policies before providing information.

7. Security

We take reasonable steps to protect personal information using administrative, technical, and physical safeguards. No system is entirely secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Lucette Travel does not knowingly collect personal information from children under 13. Parents or guardians who believe information has been collected may contact us to request deletion.

9. International Visitors

Our Services are intended for U.S. users.
If you access our Website from outside the United States, you consent to the transfer and processing of your information in the U.S.

10. Changes to This Privacy Notice

We may update this Notice from time to time. Revised versions will be posted with an updated “Last Updated” date at the top.

11. Contact Us

For questions, concerns, or requests related to this Privacy Notice, please contact:

Lucette Travel LLC
Email: hello@lucette.travel
Charleston, South Carolina